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Onsite Support
Home Users:
Call-out (including the first hour’s attendance) Weekdays 9am – 5:30pm, £90.00
For each subsequent half hour or part thereof, weekdays 9am – 5:30pm, £27.50
After hours or OOH charges are increased by 30% weekdays and Saturdays. A 50% surcharge is applied on Sunday.
Business Users:
Call-out (including the first hour’s attendance) Weekdays 9am – 5:30pm, £110.00
For each subsequent half hour or part thereof, weekdays 9am – 5:30pm, £37.50
After hours or OOH charges are increased by 30% weekdays and Saturdays. A 50% surcharge is applied on Sunday.
The Customer shall remain at the Customer’s home or premises while LONDON PC FIX employees are in attendance. If you are paying with a company charge or company credit card you will be charged business rates.
Any parking or congestion charges incurred will be charged to the customer.
Home Users:
For the first hour, weekdays 9am – 5:30pm, £65.00
For each subsequent half hour or part thereof, weekdays 9am – 5:30pm, £32.50
After hours or OOH charges are increased by 30% weekdays and Saturdays. A 50% surcharge is applied on Sunday.
Business Users:
For the first hour, weekdays 9am – 5:30pm, £x75.00
For each subsequent half hour or part thereof, weekdays 9am – 5:30pm, £x37.50.
After hours or OOH charges are increased by 30% weekdays and Saturdays. A 50% surcharge is applied on Sunday.
An IT audit is available by request, highlighting any areas of concern and potential for network and system performance improvements. These are without charge if proceeding with service or charged at our standard rates.
Please note all rental equipment not returned to us within the agreed loan period will incur ongoing charges with a surcharge rate of 15% calculated daily. For any machines not collected from our representatives, a weekly charge of between £6-12 per week is applicable.
