Microsoft 365

Microsoft 365 Support for London Businesses

Email, Teams, OneDrive, SharePoint — day-to-day M365 problems fixed, plus ongoing administration for businesses without internal IT.

London PC Fix supports small businesses across London with Microsoft 365 setup, troubleshooting, and administration.

What is Microsoft 365 support?

Microsoft 365 support covers everything from fixing day-to-day issues — email not delivering, OneDrive sync errors, Teams problems — to the ongoing administration that keeps M365 running smoothly: managing user accounts, assigning licences, setting up MFA, and configuring shared mailboxes and Teams channels.

London PC Fix provides Microsoft 365 support for small businesses across London that need technical help with M365 without employing an internal IT administrator.

M365 support is available as ad-hoc help when something goes wrong, or as part of a managed IT support plan for ongoing coverage.

Who this is for

Businesses using M365 for email, Teams, and OneDrive
Teams with ongoing M365 admin needs
Businesses experiencing recurring M365 issues
Businesses setting up Microsoft 365 for the first time

What M365 support includes

User account setup and management

New user creation, licence assignment, account deactivation, and access configuration.

Email configuration and deliverability

SPF, DKIM, and DMARC setup, shared mailboxes, email routing, and spam delivery issues.

Teams, OneDrive, and SharePoint support

Configuration, sync errors, permissions, shared channels, and Teams meeting troubleshooting.

MFA setup and security hardening

Multi-factor authentication for all users, conditional access, and basic M365 security configuration.

Licence management

Licence assignment, plan changes, and removal of unused accounts to control costs.

Ongoing M365 administration

Regular admin tasks handled on your behalf — no need for an internal IT team to manage M365.

Common M365 problems we fix

These are the most common Microsoft 365 issues we see in London small business teams.

Email going to recipients' spam
OneDrive sync errors or missing files
Teams audio or video not working
MFA lock-out — can't sign in
New starter needs M365 account set up
Old employee account still active
Shared mailbox not receiving email
SharePoint permissions issues

Microsoft 365 Support — Common Questions

Do you provide Microsoft 365 support for small businesses in London?

Yes. We support London businesses with Microsoft 365 setup, administration, and day-to-day issues including email, Teams, OneDrive, SharePoint, and licence management.

Can you fix Microsoft 365 email going to spam?

Yes. Email deliverability problems are usually caused by missing or misconfigured DNS records — SPF, DKIM, and DMARC. We diagnose and fix these as part of M365 support.

Do you help with Microsoft 365 user management?

Yes. We handle user account creation and removal, licence assignment, MFA setup, and access configuration — particularly important when staff join or leave.

Is Microsoft 365 support included in managed IT plans?

Yes. M365 user and device management is included in the Business and Complete IT Management plans. Remote M365 support is included across all plans.

Can you migrate our business email to Microsoft 365?

Yes. We help businesses migrate from hosted email, Google Workspace, or legacy Exchange to Microsoft 365. See our Microsoft 365 Email Migration page for details.

Need help with Microsoft 365?

Book a call and we'll sort it — remotely or on-site, depending on what the issue needs.