Remote IT Support for London Businesses
Fast IT help via screen sharing and remote desktop. No waiting for an engineer to arrive — most issues resolved in one session.
London PC Fix provides remote and on-site IT support for small businesses across London.
What is remote IT support?
Remote IT support means an engineer connects to your device over the internet — via screen sharing or remote desktop — and resolves the issue in real time without attending your premises. For most software and Microsoft 365 problems, this is the fastest way to get things fixed.
London PC Fix provides remote IT support for small businesses across London. We handle Microsoft 365 issues, software problems, device troubleshooting, settings changes, and user account problems remotely, and arrange an on-site visit when the problem requires physical attendance.
Remote support is available as ad-hoc pay-as-you-go help or as part of a monthly managed IT support plan.
Who remote IT support is for
What remote IT support covers
Screen sharing and remote desktop access
We connect directly to the device and fix the problem in real time — no waiting for an engineer.
Microsoft 365 troubleshooting
Email, Teams, OneDrive, SharePoint, account access, MFA lock-outs — resolved remotely.
Device and software issues
Slow devices, software crashes, configuration problems, startup issues — diagnosed and fixed remotely where possible.
Password resets and access issues
MFA lock-outs, account recovery, permissions — sorted quickly without waiting for an on-site visit.
Settings and configuration changes
Email signatures, printer setup, software installs, security settings — applied remotely.
Pre-visit triage
We try remote resolution first. If on-site attendance is needed, we already understand the problem before we arrive.
Common problems we fix remotely
These are among the most frequent remote support requests from London small businesses.
Related services
Remote IT Support — Common Questions
Do you provide remote IT support for small businesses in London?
Yes. We provide remote IT support for London businesses via screen share and remote desktop access. Most software and Microsoft 365 issues can be resolved without needing an on-site visit.
Is remote IT support faster than an on-site visit?
Usually, yes. Remote support can often start within minutes of contacting us and resolve the issue in one session. On-site visits are available when remote access alone is not sufficient.
What can you fix remotely?
Most software issues, Microsoft 365 problems, email configuration, settings changes, user account management, device troubleshooting, and MFA lock-outs can be handled remotely. Physical hardware faults require an on-site engineer.
How much does remote IT support cost?
Remote support is charged at £75/hr (ex VAT) with no call-out fee. It is also included in all managed IT support plans.
Is remote support available as part of a managed plan?
Yes. Remote support is included as standard across all managed IT support plans, with priority response on the Business and Complete IT Management plans.
Need remote IT support today?
Book a call or message us and we'll connect remotely to resolve the issue as quickly as possible.